There are so many different ways you can get involved in paid market research – and just one of those is remote user research interviews!  

Though not as well-known as other methodologies (such as market research online communities or focus groups), remote user research interviews are still a fantastic means of sharing your thoughts and opinions on the products and services you love.  

Below, we’ve answered the question “what is a remote interview for user research?” explored how long they take to complete, and all the reasons you should consider taking part in one! 

Everything you need to know about remote user research interviews: 

What is a remote interview for user research? 

User research is a research methodology which brands and businesses use to find out more about the users of their products and services, what their particular needs are, and how they can adapt their products and services in order to meet those needs.  

During the research, you might be asked to test out a product and share your thoughts and opinions on how well it works, or what you might do to improve it! 

When it comes to remote interviews for user research, the process is the same, except that you’ll be testing the product or service out via an electronic device from wherever you are – most likely, from home – instead of in a booked venue. 

For example, you might be asked to try out some shopping on an online retailer’s website, or share your thoughts on a new livestreaming mobile app while moderators observe you.  

How long do remote user research interviews last? 

Ultimately, this will depend on the product or service you’re being asked to try out for the research, though they’ll normally last no more than an hour – however, they’ll typically be quicker than face-to-face user research projects, as there’ll be no need for you to travel to a specified venue! 

Why should I take part? 

This question should really be “why shouldn’t you take part?”! From being able to take part in exciting projects for some well-known brands from the comfort of your own home to having a say in how your favourite products and services are developed in the future, there are so many reasons to get involved! 

If you love tech and know your way around different devices, such as phones, tablets and PCs, then remote user research interviews are definitely for you!  

What do I receive for taking part? 

Again, this will depend on the nature of the research you take part in, and the length of time you’re required for the research. The more in-depth the research and the longer the session, the greater the incentive you’ll receive! Payment usually comes in the form of a voucher that you can spend in stores or online. 

Want to give user research remote interviews a go? 

Now we’ve answered the question “what is a remote interview for user research?” and explored how it works in more detail, we’d love to hear from you about taking part!  

If this is something you’d like to do, simply sign up to be part of our participant community below, and keep an eye on our current projects page for the latest opportunities…